Our Business

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Our Approach

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Our Independence

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Our Capabilities

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Quality Statement

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Professionalism

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Health & Safety

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Environment

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Resources

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Design Capability

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Project Management

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Sophisticated Automation and Control

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Innovation, Research, and Development

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Formed in 2005 the Pacific Process Group of shareholders and diverse specialist associates has grown into a team with a wealth of knowledge and experience which enables us to provide our clients with innovative ideas and solutions, but most importantly it makes it possible for us to formulate and deliver all types of projects, both locally and internationally.

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At Pacific Process we pride ourselves on delivering innovative and differentiated Business Solutions.

We seek to gain an understanding of a client’s supply and value chains to develop value-added and differentiated solutions through our diverse perspective, industry exposure and experience. We focus on the ability to deliver tomorrow’s solutions where the return-metric on the project is over the medium and long terms

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At Pacific Process we take satisfaction in remaining independent from equipment supply companies. Being independent of suppliers ensures our Process Engineers and Managers have no design limitations or conflicts of interest in this area.

We firmly believe that individual customers environments and their needs should dictate project design. This means that only equipment and subcontractors best suited for each client's project are considered.

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Our team has a wealth of diverse experience and is available to handle all types of projects and business fields, locally or internationally, to the highest standards. We pride ourselves on being able to work through issues and project scopes and discern the most commercially-effective manner in which to detail the design and implement the project. The ability to deploy experienced people with a genuine interest in the development of a client’s business differentiates our business capability from most in the industry.

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Our extensive experience in design and build processes, coupled with our access to the highest quality processing equipment, results in our customer’s plants surpassing International Standards in Quality.

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We consider professionalism to be fundamental to the core of our business. We fully respect customers’ intellectual property and confidentiality.

We are committed to our Core Values: Teamwork, Integrity and ‘Striving to be Better’.

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Mission Statement: To maintain safe and healthy working conditions by fostering a culture focused on awareness, open communication, safety education and supervision, and safe working methods. With continual messaging, we aim to empower individuals to take responsibility for their own and others’ health and safety. Our goal is to have zero work related injuries and illnesses.
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We have pride in our sensitivity towards environmental protection. We continually evaluate our practices to ensure we reach and exceed industry standards.

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Our delivery is co-ordinated through globally-recognised systems and standards of project execution to give reliable outcomes to clients.

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Practical operations’ experience means sophisticated processing equipment can be coupled with common-sense engineering practices. We understand manufacturing and operations which helps us achieve smart and sensible solutions. All of our principal design engineers have been involved in the Food/Dairy/Beverage industries for the past 25+ years.

Comprehensive design experience means we can provide robust plant and system designs, optimised ergonomically and functionally and incorporating the latest proven technology.

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Extensive project management experience ensures projects will be completed to the customer’s requirements on time, to specification and on budget. Sole responsibility for turnkey supply and management results in a seamless communication channel for our clients.

Pacific Process ensures quality project management by using the PRINCE2 and Best Management Practise Systems for interface reliability and systematised communications and management.

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We seek to deliver complete solutions including the plant and process automation through data capture to business management interface requirements. We are knowledgeable on the flexibility, data capture and manipulation required in the modern world so that processes, plant and the overall supply chains can be continuously optimised for ongoing improvements in returns for the owner.

All levels of automation capability can be designed from completely manual, with a basic level of safety interlocking, to a comprehensive PLC and SCADA system with the latest in automation design and functionality.

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Innovation, research and development are an integral part of Pacific Process’ portfolio as we are highly aware that smart business solutions stem not only from original thinking but also from a knowledge that each project requires unique design solutions. Our commitment to this philosophy is evidenced by the significant volume of research and development work, as well as patented technologies we have produced. This track record of innovation is a value-added aspect to working with Pacific Process.